Development Tools

Managing to EXCEL

Managing to Excel is a management skill training program for team leads, supervisors, and managers. The training is based on 12 key managerial competencies. A managerial competency is a combination of knowledge, skill, and attitude that relates to managerial job performance and can be trained. The Managerial Assessment of Proficiency (MAP) is a video-based, objective assessment of those competencies, styles, and values. Targeted training based on MAP scores is provided by the Managing to Excel training modules. Participants are provided prioritized development suggestions and a detailed listing of those learning opportunities with the greatest potential impact on managerial performance. MAP/Excel enables an organization to quickly and accurately identify the key opportunities for training and development, saving time and budgetary dollars.

Managing to Excel targeted training modules are available for each competency in customizable, half-day classroom workshops, and in a 30-minute, CD-based self-study option. Organizations have the flexibility and options available to customize training to meet internal needs. With MAP and Excel a complete management development system is available that will improve both individual and organizational performance.

Managing to Excel

• Teaches behavioral skills and techniques to improve a competency
• Establishes a climate of participation and improved teamwork
• Provides a solid basis for mentoring and coaching relationships
• Encourages new managers to work to their full potential
• Helps managers to respond to the need for increased productivity
• Demonstrates the power of training to yield bottom-line results
• Revitalizes the organization with a new commitment to excellence

Checkpoint Skillbuilder Series

After managers have identified their strengths and areas for development using the Checkpoint 360 , Skillbuilder provides on-line learning tools to help them improve developmental areas. The Checkpoint Skillbuilder Series is a well-researched, organized, self-paced, self-study system that allows professionals to access development activities from any computer via the internet.

The system applies the KSS system to help managers:

• KEEP DOING the things they do well
• STOP DOING those things that interfere with their effectiveness
• START DOING things that will improve their performance

18 Skillbuilder Modules
Skillbuilder Sample Development Report

SkillSoft Online Learning

SkillSoft is a leading provider of comprehensive e-learning content and technology products for business and IT professionals. SkillSoft’s multi-modal learning solutions support the speed and effectiveness of formal and informal learning and integrate SkillSoft's in-depth content resources, learning management platform, virtual classroom technology and support services. Content offerings include business, IT, desktop, and compliance and safety and health courseware.

SkillSoft offers more than 4,000 e-learning courseware titles on business, technical, customer-oriented, and interpersonal skills, plus simulations, case study exercises, online mentoring, job aids, and test preparation. Your employees will be able to instantly access training at the office, at home, or on the road 24x7x365.

SkillSoft courses fall under one of six main skill collections:

Business Skills - Topic Areas

• Business Strategy and Operations
• Finance, Human Resources, and Administration
• Management and Leadership
• Professional Effectiveness
• Project Effectiveness
• Sales and Customer - Facing Skills

IT Skills - Topic Areas

• Software Development
• Internet and Network Technologies
• Operating Systems and Server Technologies
• Enterprise Database Systems
• Web Design
• Project Effectiveness

Desktop Computer Skills - Topic Areas

• Various Microsoft Programs
• Adobe
• Lotus
• Seagate Crystal Reports
• ECDL/ICDL
• Netscape
• PDA's

Legal Compliance - Topic Areas

• Human Resources
• Harassment
• HIPPA

Environmental Safety and Health and Transportation

Financial Services - Learning Paths

• Retail Banking Essentials
• Financial Services for New Account Representatives
• Customer Service in the Financial Services Industry
• Security Issues for Financial Institutions

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